Privacy Policy

Two types of information are collected from www.boardshorts.co.uk customers during the order process. We collect Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII).

Personally Identifiable Information (PII) includes your name, billing address, delivery address, telephone number, mobile phone number and product details. The information enables us to complete orders, contact you if necessary, to inform you about your order status and to circulate promotional data periodically. Before completing your order, you will have the opportunity to review the product order form and make changes and additions to the information contained within. These changes will be kept for future use.

Non-Personally Identifiable Information (NPII)
Relates to information which does not, by itself identify individuals. We collect information of a general nature concerning how many 'hits' our website gets. We monitor the site traffic patterns - this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We do not track individual user's pathways through the site. We use cookies in the operation of our website. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. The cookies can be deleted by accessing your internet options.

Secure Shopping
Sagepay is our secure online payment provider. Sagepay use Secure Socket Layers (SSL) the strongest commercial level of online security available. Our site uses this encryption service to ensure that all transaction details and personal information is secure and so that it cannot be redirected to anyone else.

www.boardshorts.co.uk does not hold your payment card details

What does www.boardshorts do with your information
Boardshorts maintains a history of all purchases made. Using this information we may on occasion offer loyalty rewards as well as disseminate electronic newsletters and promotional codes. We NEVER exchange, sell or give away your email address to other companies. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to customerservices@boardshorts.co.uk

Who else can see your information
We may have to disclose or share some of the information provided by you with our service suppliers in order to complete your order. These parties include Sagepay, Royal Mail and Parcel Force. By using www.boardshorts.co.uk you consent to us using the information that you have supplied. If you are concerned about anything relating to our website, please email customerservices@boardshorts.co.uk. A member of our dedicated Customer Service Team will be happy to help with your enquiry.